Logging Into LISTSERV Web Interface
Go to https://listserv.slac.stanford.edu
and enter your email address. If you have a Windows account then enter that password. If you don't have a Windows account you can enter your Unix password.
We have a 1 hour inactivity time-out on the web interface. If you do not make any activity that does a cookie-related transaction for an hour your session will be terminated. E.g. you need to be pressing Save, Update buttons to cause a cookie-related transaction. Simply reading a page or clicking on a tab will not keep your session alive.
Known Problems with LISTSERV
By default, if you send an email to a list AND other recipients in the same message then when received by list members the other recipients are not shown at top of message. In other words, your list members will be unaware that others were copied on the message. We felt this was too different from Majordomo and our collaborative nature means we CC other people on our email to lists all the time. We changed this default for most lists but this comes at a cost. The reply-to field is not respected and when you press Reply on a message to the list then it will only put the Sender on the To: line. You will have to press Reply-All for all replies to these lists.
Web Method: Go to https://listserv.slac.stanford.edu and you can see all lists hosted here. If you see (0 Subscribers) and the description says the membership is created via SQL query then this is by design. List membership is created at the time the message is posted. There is no way to see the list of members manually. You can view archives by clicking on the list. If open to Public you'll see the archives, if not then you will be prompted to login. If the list allows you to view they will be shown to you.
Email Method: Email to email@example.com. In the body of the message, type "Index List-name" (no quotes) where "List-name" is the list you want to view the archives index for. LISTSERV will then send you a message with the archives lists categorized by filetype in the form of LOGXXXX (LOG-YEAR-MONTH). All archives are grouped by month. For instance, LOG1208 corresponds to the archives for Year 2012, Month of August.
Next, you need to send another email to firstname.lastname@example.org to ask for the actual archived messages for the month you're interested in. In the body of the message, type for example "Get List-name LOG1208" (no quotes). This means you're asking LISTSERV to send you the archived messages for your list that took place in Year 2012, Month of August.
Note: If you want to ask for the archives for multiple months in one email to LISTSERV, you may repeat the same command one line at a time. For instance, if you want the monthly archives for year 2012, months June, July and August, type in the body of the message:
Get List-name LOG1206
Get List-name LOG1207
Get List-name LOG1208
Subscribing To List
Web Method: Search for the list via the web interface and then click on Subscribe in the right panel.
: Depending on the list settings, a certain list may be set to only allow subscriptioin of SLAC email addresses. When an external email address is used to subscribe such list, a user will get the following notification: "Your system is outside this LISTSERV's service area for the <LIST NAME> list. Your subscription request has been denied. Contact the list owner (ListName-request@LISTSERV.SLAC.STANFORD.EDU) for more information."
This message clearly indicates that the list subscriber should contact the list owner at <ListName>-email@example.com
to let the owner knows about the situation and ask the owner for help with list subscription.
Unsubscribing From List
Web Method: Search for the list via the web interface and then click on Unsubscribe in the right panel.
Turn Off Acknowledgement Email For All Lists You Are Currently Subscribed To
Web Method: Login to web interface. Select Subscriber's Corner and then My Settings tab. On the Report Columns make sure Ack has a checkmark in front of it and click on Check All in the area where all the lists are shown. Press Submit. At the bottom of the Ack column change it to No and press Submit.
Email Method: Email to firstname.lastname@example.org with this command in body: set * noack
Turn Off Acknowledgement Email For One List
Web Method: Login to web interface. Select Subscriber's Corner and then My Settings tab. On the Report Columns make sure Ack has a checkmark in front of it and place a check mark in front of the list that you want to change. Press Submit. At the bottom of the Ack column change it to No and press Submit.
Email Method: Email to email@example.com with this command in body: set <listname> noack
Find out Who is Subscribed to List
Email Method: Email to firstname.lastname@example.org with this command in body: review <listname>
Why is my PGP Signature Broken by LISTSERV?
When a list adds a banner to a message then this changes the contents of message and the original PGP (or GPG) signature is invalidated. You shouldn't use a PGP/GPG signature on mailing lists as there is no inherent security needs for our lists. If, however, there is a particular list that needs the extra security of these signatures then the list can be configured to have no banners. Please contact email@example.com if you need help removing banners from your list.
Where is more LISTSERV Documentation?
LISTSERV v16.0 Manuals can be found online here: http://www.lsoft.com/resources/manuals.asp
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