How do you get feedback from users?
We have a continuous rapport with users to understand their needs. Formally, we solicit feedback with the end of run survey. We also have User Meetings and Brown Bag sessions.
2012 Survey: 2012 User Survey (complete).pdf
User Meetings: Summary Page
Brown Bags: Brown Bag Summary
Where can I find User Meeting talks?
All User Meetings are listed here. There are links to the talks from the agenda.
Where are the results of the user surveys?
The results for the 2012 user feedback survey are here.