The FACET FAQ is written in Sharepoint which, to put it mildly, can be at times frustrating. If you feel that you can deal with these frustrations feel free to change anything.
HOWEVER for most people:
A). Adding items to lists is easy.
First find what list the particular FAQ beleongs to. Then click on "Add an Item" and fill out the form. In the mode that is being used the question title and question should be indentical. Be sure to save the item when you have finished. Thinsg to remember are that the "Question" and "Answer" fields are fully editable (i.e. you can use links, colors, fonts and sizes), whereas the "Title" field is not.
If you cannot find an appropriate list to put your FAQ, contact Christine Clarke or Vinod Bharadwaj to create such a list.
If you feel that your newly created list should also be in new a new sub-page, contact Christine Clarke or Vinod Bharadwaj to create the sub-page.
B). If you feel brave enough to want to add sub-pages or lists, please first contact Christine Clarke or Vinod Bharadwaj to learn how and what formatting rules are needed to make the FAQ look uniform.